Refund policy
At Wall Crafted Studio, we want you to love the piece hanging on your wall. If something isn’t right, we’ll make it right.
We offer a refund or replacement if your order:
- Arrives incorrect
- Arrives damaged or defective
Since every piece is made specifically for your order, we’re unable to offer returns or refunds for a change of heart. But if your order arrives damaged, defective, or different from what you ordered, we’ll make it right.
Please contact us within 30 days of delivery at support@wallcraftedstudio.com with your order number and a quick note about what happened. Photos may be requested if your item arrived damaged or defective.
For tips on keeping your artwork looking its best, see the care instructions: gently dust fine art prints with a clean, dry cloth, and use a clean, soft, slightly damp cloth for canvas when needed.